Come on, who doesn’t feel better about life when using valet parking. Valet parking is much more on a psychological level than just parking a car. Studies have shown that people perform better when wearing better clothes, they walk taller when carrying that designer purse or briefcase, and they have more confidence when wearing luxury perfume or cologne. Using valet is more about emphasizing a way of life than merely avoiding having to walk to a parking lot. Treating your guests with a particular level of service will leave a far-lasting impression.
One way to up the ante a little higher is to use ValetAlert™ by JTECH. ValetAlert allows guests to silently and wirelessly notify the valet staff that they are ready for their car. While this will make your guests literally feel like the world is at their fingertips, it also has benefits for your business and your bottom line. Because guests can page valet while checking out or while paying their bill at the hotel restaurant or bar, there’s less of a chance for a gaggle of people waiting outside by the valet station waiting for cars. Cars will come and go on a much smoother basis allowing your staff to provide guests the supreme county club treatment including opening and closing of car doors. Curb service has never looked so good. Customer retention is all about giving the customer more than what they expected. Valet paging systems are like a butler in your pocket – one press of a button and your needs are met. And perhaps more relevant to the business owner, research indicates that engaged customers generate 1.7 times more revenue than “normal customers,” and engaged customers return a revenue gain of 3.4 times the norm.
